How to unlock a Boost Mobile phone

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To unlock a Boost Mobile phone, call customer service at 1-833-50-BOOST (833-502-6678) > Ask a representative to unlock your phone > The representative will guide you through the process.

For Boost Mobile’s policies and restrictions on device unlocking, see below.


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What is Boost Mobile’s unlock policy?

Boost Mobile logo on a mobile phone displayed on a black background.

Edgar Cervantes / Android Authority

Boost Mobile allows its customers to unlock their phones, but there are some things you should know. That is, your phone must meet certain basic requirements:

  • Your device is SIM unlocked.
  • Your device has not been reported as lost or stolen or has not been marked as unlockable.
  • You have used the device on your account for at least 12 months.
  • Your account is active and in good standing (ie, you have no unpaid bills).
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Note that not all devices are SIM unlocked. In addition, you cannot share SIM cards between two or more phones.

How to unlock Boost Mobile phone

If your phone is eligible, here’s what to do:

  1. Call Boost Mobile customer service at 1-833-50-BOOST (833-502-6678).
  2. When you contact your representative, ask to open your phone.
  3. A representative will guide you through the process of unlocking your phone.
  4. You can get the MSL code, the representative will tell you how to enter it on your phone. However, MSL codes are mostly for devices made before February 2015.
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The activation process can take up to two days to complete and may vary between devices. You will receive a confirmation email when it completes. Be sure to leave your SIM card in your phone until then. Also, make sure it is turned on during the call and connected to the Boost Mobile network. It’s also a good idea to back up your contacts and data before unlocking your phone, just in case.


Read more: T-Mobile Buyer’s Guide

Frequently Asked Questions

It can take up to two days to unlock your Boost Mobile phone after making a call to do so, so keep your SIM card inside your phone until you receive a confirmation email.

You should call Boost customer service before purchasing the phone to see if it can be unlocked on Boost Mobile. It may not always be possible.

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