XCPCNL Business Services Announces Launch of Customer Service Experience Predictor developed from Centiment Capital IP

XCPCNL Business Services Corporation

XCPCNL Business Services Corporation

XCPCNL Business Services announces the launch of Customer Service Experience Predictor developed from Centiment Capital IP

CSEP is a system that anticipates customer sentiment for inbound customer service call centers

CSEP is a system that anticipates customer sentiment for inbound customer service call centers

Charlotte, North Carolina, Dec. 05, 2022 (GLOBE NEWSWIRE) — XCPCNL Business Services Corporation (OTC Pink: XCPL), a corporate development business that leverages the knowledge, skills, and experience of the consumer products industry, is pleased to announce that the company successfully developed a Sentiment Capital IP that was commercialized into a B2C product called CSEP (Customer Service Experience Predictor).

CSEP is a system that Anticipate the customer’s feelings for inbound customer service call centers. The customer goals will be the following:

  • Build an effective engagement and brand value

  • Improve Customer Satisfaction

  • Drive effective engagement, market share and ROI

We are currently in a beta test with a Fortune 100 client in the banking industry, collecting and synthesizing caller data from social networks using known attributes. We then analyze the data using the Centiment.io AI IP to develop a sentiment rating for callers. Once the beta test is complete, we will license the software to this client to sell to their customers, generating a new revenue stream for XCPCNL.

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“This is an important step for us, as we stated our goal was to commercialize Centiment Capital IP to develop B2B and B2C products. Although we have not yet fully completed the merger, we are creating revenue-generating products to ensure XCPCNL’s long-term growth and continue to develop Shareholder value. This is the benefit of raising capital to cover development costs and IP development” said CEO Tim Matthews.

XCPCNL Business Services Corporation (OTC Pink: XCPL) encourages shareholders to visit their corporate Twitter account at https://twitter.com/RealXCPCNL.

Prospective Statement Disclaimer:

This press release may include, and oral statements made from time to time by representatives of the Company may include, “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of Securities. Exchange Act of 1934, as amended. Statements regarding possible business combinations and financings and related matters, as well as all other statements that are not statements of historical fact included in this press release, are forward-looking statements. When used in this press release, words such as “anticipate,” “believe,” “continue,” “may,” “estimate,” “expect,” “intend,” “could,” “could,” “plan ,” “possible,” “potential,” “anticipated,” “project,” “should,” “would” and similar expressions, as they relate to our management team or us, identify forward-looking statements. These forward-looking statements are based on management’s beliefs, as well as assumptions made by the Company’s management and currently available information. Actual results could differ materially from those contemplated in these forward-looking statements as a result of certain factors detailed in the Company’s record in the OTC Market. All subsequent oral or written statements attributable to persons or us acting on our behalf are qualified in their entirety in this paragraph. Forward-looking statements are subject to many conditions, many of which are beyond the Company’s control. The Company undertakes no obligation to update these statements for revisions or changes after the date of this release, except as required by law.

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Charlotte, NC-based XCPCNL Business Services is a corporate development business leveraging its knowledge, skills, and experience in the consumer products industry. Our primary mission is to provide marketing, technology, and other business services to fast-growing consumer product companies and big-box retailers. XCPCNL is a minority owned and controlled company. To learn more about our business, services, and opportunities, please contact: [email protected].

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To learn more about XCNL, visit www.xcpcnl.com.

For inquiries:

Email: [email protected]



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